Privacy Policy

Who we are

The Indian Jewellery Store is operated by DVAB Labs Private Limited, incorporated in Maharashtra, India. This policy explains what information we collect when you use our website or contact us, and how we handle it.

What we collect

When you use our website or contact us, we may collect:

• Your name, email address, and phone number
• Business details — company name, role, and what you're sourcing
• Pages you visited and how long you spent on them
• Messages or emails you've sent us

We don't collect payment card details directly. Payments go through third-party gateways that handle their own security.

Why we collect it

• To respond to your enquiries
• To process and fulfil orders
• To send updates about our products, only if you've asked us to
• To understand how our website is being used so we can improve it
• To meet our legal obligations under Indian law

Who we share it with

We don't sell your data. We share it only when the work requires it:

• Manufacturers, to fulfil your orders
• Logistics partners (Blue Dart, Delhivery, DHL), for shipping
• Analytics and infrastructure tools, under data agreements
• Regulatory authorities, when the law requires it

How long we keep it

We keep your data for as long as we need it to provide our services. Order records are kept for a minimum of 7 years under Indian accounting law. You can ask us to delete anything we don't need to hold on to.

Your rights

You have the right to:

• See what data we hold about you
• Correct anything that's wrong
• Ask us to delete your data
• Opt out of marketing messages at any time

To exercise any of these, email ceo@dvablabs.com. We'll respond within 30 days.

Cookies

We use essential cookies to make the site work and analytics cookies to understand how it's being used. You can turn off non-essential cookies in your browser. We don't use advertising or tracking cookies.

Security

Our site runs on HTTPS. Data in transit is encrypted. Access to personal data is limited to people on our team who need it.

Changes

If we change this policy in a way that matters, we'll let you know by email or with a notice on the site.

Questions

Email ceo@dvablabs.com or call +91 9226406032.

DVAB Labs Private Limited, Maharashtra, India.